Have a Quick Question?
Stuck on a Xero question? or need help with DEXT?
Get expert help without paying for ongoing support.
You just need someone experienced to turn to when a question pops up or you get stuck. Tash is available to meet with you by telephone, via Zoom, or face-to-face in Walkerville.
support and consulting
Chat with Tash | via Telephonevia Zoomface-to-face
Our Ad Hoc Support & Consulting is perfect if:
🚀 You’re a proactive business owner who is comfortable managing your own bookkeeping, but occasionally need a helping hand.
🚀 You already have a bookkeeper but would like someone you can call when you have a specific question or issue.
🚀 You occasionally run into a Xero problem and need expert advice to help troubleshoot and fix it.
Let’s get you unstuck and back to business.

Get Expert Help
Chat With Tash
$149
*up to 30 mins (Price inc GST)
Have a Quick Question?
Stuck on a Xero question?
Or need help with DEXT?
Get expert help without paying for ongoing support
🚀 30 Minutes- $149
🚀 60 Minutes- $299
🚀 90 Minutes – $449
✓ All prices inclusive of GST
- Do I need to bring a Laptop?
We will have a computer set up to undertake the training. However, you are welcome to bring along your own laptop if you would like to access your file during the training, or you are welcome to log in to your file on our system.
- Do I need to have a Xero software subscription?
The training will be conducted in a Xero Demo file so there is no requirement to have your own subscription. However, we can provide training using your Xero file if you’d like. - Do I need to bring a Mobile Internet device?
You are able to access the internet via our Wi-Fi. However, you are welcome to bring your own access if you’d prefer. - Do I need to bring a Pen & Paper?
We will have a pen and paper available for your session. However, you are welcome to bring your own. - Will I be provided with a workbook or notes?
As all the training is customised in each session, there are no prep-prepared workbook or session notes provided. However, you are welcome to make as many notes of your own throughout the session. - What happens after the training?
We do offer a fee-for-service Xero Consultancy support service for anyone needing any further assistance after the training, and also regular bookkeeping solutions if you would prefer to outsource. - Where is the training conducted?
All face-to-face training is conducted at our new Walkerville office* (or online via Zoom if that option is selected on booking). Please note we are located on the first floor which is accessible by stairs only. There is no elevator or escalator access. If you have any mobility issues, we request you contact our office to discuss alternative arrangements before booking any appointments If you require training to be delivered elsewhere, please contact our team to discuss your options. - How many people can come to the training?
The training sessions available are for up to three people from the same business. If you would like to book for more people to attend the same session, this can be added as an optional extra from the booking page. - Will this session include training in Xero Add On solutions?
The training conducted is specifically in the Xero software only. We are not accredited in training for myriad of add-on solutions available in the marketplace and would recommend reaching out to each individual software to learn about the training options available to you through them. - Will I receive a certificate or accreditation for the training?
Our Xero training sessions are designed for the business owner or accounts clerk looking to understand how to use Xero in business in a practical manner. We are not a Registered Training Organisation and do not provide formal qualifications or accreditation certificates. - Will I be taught how to do bookkeeping?
Bookkeeping is a skill that requires specialist training through a Registered Training Organisation. Our training sessions are specifically software-only training sessions. Although we follow best bookkeeping practices as we demonstrate the software, we do not provide training on bookkeeping specifically and would recommend reaching out to your local or online registered training organisation about available bookkeeping courses. - Access to our Training Room
Please note that we are located on the first floor, which is accessible by stairs only. There is no elevator or escalator access. If you have any mobility issues, we request that you contact our office to discuss alternative arrangements before booking any appointments.


